قنوات عملائك، في متناول فريقك.

A discovery on Instagram becomes a conversation your team can follow.

Receive direct messages from your Instagram business account in UCaaS. Give product and service enquiries an owner, keep the customer’s context and organise the next reply.

Is this product available?

Your enquiry is with the sales team. We’ll follow up here.

Facebook Page enquiries reach the team responsible for the answer.

Connect your Facebook Page’s Messenger conversations to UCaaS. Assign service enquiries, keep previous replies in view and hand the conversation to the right colleague.

Can I follow up on my service request?

Your request has an assigned owner. Let’s check the next step.