This policy outlines how we collect, use, and protect your data when you interact with our services.
UCaaS (Unified Communication as a Service) is a Saudi-based unified communication platform designed to simplify and streamline business communication. We focus on providing secure, reliable, and scalable solutions for voice calls, messaging, and customer interactions across all sectors.
UCaaS offers cloud-based communication services, including call management, customer engagement tools, and integrations with third-party platforms. Our services are tailored for sales teams, customer support, marketing, and internal operations, ensuring businesses achieve seamless communication across all channels.
UCaaS is committed to maintaining the highest standards of privacy and data security. While we ensure maximum service reliability, UCaaS is not liable for third-party service interruptions, unauthorized use of user accounts, or any misuse of shared login information.
All data processed through our website is handled in compliance with local regulations and international best practices.
When visitors leave comments on our website, we collect the information submitted through the comment form, along with the visitor’s IP address and browser user agent details. This data is used exclusively for spam detection and to maintain platform integrity.
An anonymized hash of your email address may be generated for technical purposes, such as verifying associated profile images or customizing the user experience. Once your comment is approved, your profile image (if applicable) may appear publicly alongside your comment.
If you upload images to our platform, we advise removing any embedded location data (EXIF GPS) before submission. Other users may be able to download and extract location details from uploaded images.
To enhance your experience, our website may store cookies on your device in the following cases:
When editing or publishing content, an extra cookie may be saved to store the post ID. This cookie contains no personal data and expires after one day.
When you leave a comment, you may choose to save your name, email, and website in cookies. These remain for one year to simplify future interactions.
When you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. It contains no personal data and is deleted when you close your browser.
When you log in, we set additional cookies to save your login credentials and display preferences. Login cookies expire after two days; screen preference cookies expire after one year. Selecting “Remember Me” extends login retention to two weeks.
Some pages on our website may contain embedded content such as videos, images, or articles. This content behaves exactly as if you visited the external website directly.
These third-party sites may collect your data, use cookies, employ third-party tracking, and monitor your interaction with the embedded content. This includes tracking your interaction if you are logged in to those external services.
If you initiate a password reset, your IP address may be included in the email for verification and security purposes.
Comments and their associated metadata are retained indefinitely to facilitate automatic approval of future comments.
For registered users (if applicable), we store the personal information provided in their profile. Users can view, edit, or delete their personal data at any time, except for the username which cannot be changed. Site administrators also have access to and may modify user data as required.
If you have an account with us or have left comments, you may request a copy of the personal data we store about you. You may also request deletion of your personal data. This does not include any information we are legally required to retain for administrative, legal, or security purposes.
Visitor comments are subject to automated spam detection tools to ensure a secure and clean platform environment.