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Pricing that works for your business.
The tools your team needs to connect, serve and follow through. Choose your billing cycle, then shape the service around your business.
UCaaS Subscription
Core capabilities for every user. A shared foundation for your whole team.
Monthly
per user / month
Billed monthly
Annual
per user / year
12 months, paid upfront
Create your business account to choose users, channels and bundles, review the full cost and pay in the platform.
Prices exclude VAT. No account setup fee. Number and channel activation, add-ons and usage are charged separately.
We have brought our plans together, so your team gets the same core capabilities without choosing between feature tiers.
Included in your subscription.
The same core features with monthly or annual billing. Activate the channels and services your business needs.
Connect with customers
- Unified inbox
- Voice and digital channels in one workspace
- Cloud telephony and web calling
- Interactive voice response (IVR)
- Call recording management
- WhatsApp campaign management
Keep the customer in view
- Accounts and contacts
- Unified customer profile
- Conversation and interaction history
- Service tickets and follow-ups
- Conversation status and labels
- Quick replies
Work as one team
- Team and user management
- Roles and permissions
- Assignment and team handover
- Internal notes
- Search and notifications
- Mobile app access
Follow your performance
- Performance dashboards
- Call reports
- Message reports
- Conversation reports
- API and webhooks
- Arabic and English interface
Get to know the tools.
Bring customer conversations together.
Keep context with every conversation.
Give every request a clear follow-up.
Coordinate people and responsibilities.
Turn activity into a clearer picture.
Stay connected wherever work takes you.
Build on what your business needs.
Choose optional services as you grow. Review availability and the full cost inside your business account.
Saudi business numbers
Add Saudi cloud numbers via SIP: local (e.g. 011), unified 9200 or toll-free 800. Minutes use bundles or prepaid credit, under CST regulations.
Concurrent calls
Increase call capacity as your team and call traffic grow.
Channel activation
Activate WhatsApp and the supported channels for your customer conversations.
Workflows & automation
Connect steps and automate recurring follow-ups.
AI messaging & voice
Extend customer conversations with AI capabilities.
CSAT & scoring
Understand customer satisfaction and assess service quality.
Recording storage
Add storage to suit your recording needs.
Custom integrations
Connect UCaaS with the systems your business relies on.
Bundles for every conversation.
Voice minutes
Calling bundles for your team’s outbound conversations.
SMS
Message bundles for customer updates and campaigns.
AI
Usage bundles for AI messaging and voice capabilities.
Conversations
Conversation bundles for the applicable channels and services.
Bundle sizes, usage units, validity and prices are shown in the platform before purchase.
Something specific in mind?
Tell us about your channels, integrations and operating needs. Our team can help shape the right service for your business.
Better follow-up, clearer responsibility.
Connect the customer’s question to the next action, with the conversation close at hand.
Connected ecommerce follow-up
From a product question to a completed order.
A customer asks about a product on WhatsApp, then calls before buying. When each channel is handled separately, the follow-up can be missed.
Keep the conversation connected
The team can see the customer’s messages and previous contact.
Give the follow-up an owner
A teammate answers the remaining question and follows up on the purchase.
Measure the orders that follow
Compare completed orders and their gross profit with the previous period.
Customer follow-up
Customer message
Is the sand colour available?
Follow-up owner
Hind · Sales
Contact channels
WhatsApp · Phone call
Follow-up status
Awaiting stock confirmation
Next action
Confirm the sand colour is available, then follow up with the customer to complete the order.
The customer’s question and contact history stay with the teammate responsible for follow-up.
Give your team a clear view of customer questions and the follow-up they need.
Your questions, answered.
How do I choose monthly or annual billing?
Monthly billing spreads subscription payments across the year. Annual billing covers 12 months paid upfront. Both include the same core features; choose the billing cycle that suits your budget.
Can I add users as my team grows?
Yes. Start with the users you need, then add users through your business account as your team grows. Review the cost shown in the platform before confirming the change.
What determines my total service cost?
Your total depends on the number of users, billing cycle, activated numbers and channels, and the add-ons and usage bundles you choose. Your business account shows the full breakdown before payment.
Do I need every add-on and bundle?
No. Choose the services and usage bundles your business needs. Review the available options, requirements and costs inside your business account before activating them.
Do prices include VAT?
The displayed prices exclude VAT. The applicable tax is included in the final cost shown before you confirm payment.
How is call usage billed?
Call usage is billed per minute according to UCaaS service rates. Review the charges in your business account before payment.
Can you support larger teams or custom requirements?
Yes. Speak with our team about your channels, call capacity, integrations and operating requirements. We can help define the service scope and provide a tailored proposal.
What payment methods are available?
Pay by mada, credit card or bank transfer. Payment details are available in the platform.
Where can I find add-on and bundle prices?
The Account Admin can view add-on and bundle prices inside the platform and review the full cost before purchase.
Are subscriptions and usage prepaid?
Yes. Subscriptions are paid upfront for the monthly or annual term. Buy bundles or top up usage credit before consumption.
How do I monitor usage and remaining credit?
The Account Admin can track usage and remaining credit in the platform and receives usage notifications to help plan top-ups or bundle renewals.
Ready to bring your conversations together?
Start with your business account. Choose the services that fit your team.